States Are Hanging Up on Land Lines

First it was street-corner phone booths and home delivery of telephone books. Now, land lines are on their way to becoming part of American telecommunications history.

As consumers continue to move to wireless , states are passing or considering laws to end the requirement that phone companies provide everyone land-line service.

Indiana and Wisconsin are the two most recent states to end the requirement, and many others — including Alabama, Kentucky and Ohio — are considering it.

Bill sponsors and phone companies including AT&T say deregulating land-line phone service will increase competition and allow carriers to invest in better technology rather than expand a dying service. Some consumer organizations fear the change will hurt affordable service, especially in rural areas.

“Wireline service is really a lifeline,” said Coralette Hannon, senior legislative representative with AARP. “The rush to pass deregulation (legislation) is concerning.” Hannon said legislation has been proposed recently in at least 15 states.
Indiana Gov. Mitch Daniels, a Republican, signed a bill Feb. 22, set to take effect July 1, that removes a carrier’s obligation to provide service where at least two other companies provide voice service, whether it’s wired phone, Internet services such as Skype, or mobile access.

Last year in Wisconsin, Republican Gov. Scott Walker signed a law removing phone companies’ obligation to provide land-line service anywhere in the state after April 2013.

On April 3, the Alabama Legislature sent a similar bill to Republican Gov. Robert Bentley, which awaits his signature. Legislation in Ohio and Kentucky is stalled in the Statehouse and Senate, respectively.

“This bill levels the playing field for traditional land-line providers in a competitive environment,” Billy Linville, spokesman for AT&T, said of the Kentucky bill. “Relief of these regulations encourages additional investment in the new technologies that customers are demanding.”

Andrew Melnykovych, public information officer for the Kentucky Public Service Commission, said the bill stalled because of concerns about the effect on rural telephone customers. He said there’s no chance the bill will pass this year.
As of last June, nearly 32% of U.S. households were wireless only, according to CTIA-The Wireless Association, up from 10.5% in 2006.

Read the full article here

AT&T Price Hikes and the Economics of Dumping Your Landline

AT&T has raised prices on wireline phone users in California, which has consumer advocates crying foul,. The rate hikes aren’t just being driven by greed on the part of Ma Bell, but by the more rapid disintegration of the wireline business, as customers abandon ship while providers are stuck maintaining a network for fewer customers who often pay less.
The solution to this is to get Americans off the old copper networks, a goal of providers and the Federal Communications Commission. But between now and 2018, when an advisory council to the FCC hopes to kill off wireline service, AT&T still has assets to sweat and employees to pay, which means the laggards keeping their landlines will see the cost of their phone service rise.

Beginning March 1, AT&T is boosting the cost of basic phone service for Californians who buy a calling plan that allows a limited number of local calls for a flat fee by $3 a month to $15.37 a month. As David Lazarus, the consumer reporter at the Los Angeles Times notes, that’s almost a 25-percent increase. The charge for additional local calls will be 3 cents per minute. About 10 percent of California consumers have this type of plan.

Meanwhile, AT&T’s flat-rate charge for unlimited local calls will increase $1.05 to $21 a month. Lazarus points out that last year California deregulated the phone industry with proponents saying it would lead to lower prices, but there’s more to this than just a lax regulatory environment (although that doesn’t help). Lazarus discussed it with AT&T below:

Kasselman said fees for measured and flat-rate calling plans are going up because, well, because. “Goods and services go up,” he told me. “That’s how our economy works.” Glib as that may be, Kasselman does have a point. It obviously costs AT&T something to maintain and improve its network capabilities. Modest rate hikes more or less in line with the rate of inflation are understandable. As of November, the annual inflation rate was about 3.4%

But AT&T’s costs of supporting those landline subscribers is rising. The network in areas is decades-old. Keeping it running costs a lot in labour for what is a relatively modest product for AT&T, as I explained three years ago after AT&T workers spent hours at my house trying to make my $16-a-month landline work without static. At the time, I noted it was costing wireline providers about $52 a year to support each landline, which had risen as the number of lines decreased. And as Craig Moffett, an analyst at Bernstein Research, notes in a presentation given Wednesday at a D.C. policy conference, that roughly 15 percent drop in access lines coincides with a 15-20 percent increase in costs of servicing lines for AT&T, while for Verizon a 15-percent drop in access line customers has led to a roughly 20- to 25-percent increase in costs of servicing wirelines.
Below is his chart showing the decline in wireline margins for AT&T and Verizon. For a declining business, margins of 32 percent are sweet, and may reflect AT&T’s dogged commitment to raising prices, especially when compared to Verizon’s faster margin erosion as Verizon sells off more of its wireline business and focuses on FiOS and mobile services.

Read the full article here